Delivery

SHIPPING

How your order will arrive - Each piece is securely packaged in an unbranded external box. The jewellery is carefully packed inside in a branded RK box. Gift wrapping and the addition of a little hand written message is available for free if you get in touch.

All jewellery is lovingly handmade by Rosie & her team and we are not always able to carry stock of all our designs, please allow up to 10 days before dispatch. However, if you need an order in a real hurry, please get in touch at hello@rosiekent.com and we may be able to help. Thank you for supporting a small, independent UK business. 

FREE UK Delivery - For orders £70 and under your parcel will be shipped with 'Royal Mail 1st Class Signed For' this service requires a signature. Once dispatched this takes between one and three days, however during busy periods it can take up to 5 working days. All orders above £70 will be sent using 'Royal Mail Special Delivery' service. This service is tracked and requires a signature. Once dispatched, this is a next day delivery service guaranteed before 1pm. For discounted products purchased through a sample sale delivery will be charged for. Delivery rates will be stated on the product page and in the checkout.

Next day Delivery - Need your order in a hurry? For items under £70 and in stock heading to the UK, there is the option to upgrade your deliver to our next day service for an additional £5. This will be dispatched via 'Royal Mail Special Delivery' and will arrive by 1pm the following day. Items over £70 will be dispatched using this next day service free of charge.

£10 Europe & International Deliveries - (outside of the UK) Shipping with 'Royal Mail International Signed For' service. This service usually takes 5-10 working days for delivery.

£20 DHL - We are pleased to offer an express Europe and international service. Depending on your location once dispatched we aim to deliver within 3 working days. Locations may vary. 

Duties & Taxes - Please note that you will be responsible for all duties and taxes incurred in the country of destination. 

Signature required - Please bear in mind that all deliveries need to be signed for, so you’ll need to make sure there will be someone at the delivery address. We can delivery to a work address if this is more convenient.

If you have any questions or need an order to be delivered quickly, please contact hello@rosiekent.com